At Phantom Cricket India, we strive to provide a seamless shipping experience for our customers. Please read below for details regarding our shipping policies and procedures.

Shipping Methods:

Standard Shipping:
This is the default shipping option, typically taking 5-8 business days for delivery within India.

Express Shipping:
For customers who need their orders faster, express shipping options like 2 business day, 3 business day, or next day delivery are available for an additional fee.

International Shipping:
For customers outside of India, international shipping options are available with varying delivery times and costs depending on the destination.

Shipping Rates:
Shipping rates are determined based on factors like package weight, dimensions, destination, and selected shipping method.

Order Processing Time:
Orders are usually processed and shipped within 3-4 business days of being placed. However, this may vary during peak seasons or due to unforeseen circumstances.

Tracking Information:
Customers receive tracking information via email once their order has been shipped. This allows them to monitor the status of their delivery in real-time.

Shipping Restrictions:
Certain products may have shipping restrictions due to legal regulations, hazardous materials, or size/weight limitations. These restrictions are clearly communicated on the product page and during the checkout process.

Dunzo/Porter Or Any Such Portals:

Booking done by customers or by the company on behalf of the customer on any online portals like Swiggy/Dunzo/Porter etc, the customer takes full responsibility of the goods, we as a company cannot & will not be responsible for delay/damages/lost & non receipt of goods. 

Delivery Address Requirements:

Customers are responsible for providing accurate and complete delivery addresses. Any errors or omissions may result in delays or additional charges for re-routing.

Delivery Guarantees:

While we strive to meet estimated delivery times, we cannot guarantee specific delivery dates, especially for standard shipping methods. Factors like weather, carrier delays, or unforeseen circumstances may impact delivery schedules.

Order Tracking and Support:

Customers can track their orders using the tracking information provided to them. For any questions or concerns regarding shipping, they can reach out to our customer support team wickedcricketpvtltd@gmail.com for assistance.

Returns and Exchanges:

For information regarding returns and exchanges, including return shipping procedures and any associated fees, please refer to our website's Return Policy page.

Holiday Shipping:

During peak holiday seasons, such as Diwali or Christmas, shipping times may be longer due to increased order volume. Customers are advised to place orders in advance to ensure timely delivery.

Lost or Delayed Shipments:

In the rare event of a lost or significantly delayed shipment, please contact our team at wickedcricketpvtltd@gmail.com for assistance. We will investigate the issue promptly and provide the necessary assistance.